Emotional Intelligence: Managing emotions to make a positive impact on your life and career

Emotional Intelligence: Managing emotions to make a positive impact on your life and career

Gill Hasson

Language: English

Pages: 208

ISBN: 0857085441

Format: PDF / Kindle (mobi) / ePub

From the author of the bestselling Mindfulness: Be Mindful. Live in the Moment.

Emotional Intelligence is fast becoming the skill to master that will unlock your true potential. 

You’ve probably noticed that it’s not the smartest people that are the most successful or the most fulfilled in life; being clever, talented or skilled is not enough.

It’s your ability to manage your feelings, other people and your interactions with them that makes the difference.

We’re all born with this ability - emotional intelligence is a skill and we all have the capacity to develop this skill.

This book will show you how.

It will change the way you think about emotions. Instead of thinking of emotions as being positive or negative, you will learn that all emotions have a positive intent – all emotions have our best interests in mind.

Improve your emotional intelligence and you improve your ability to understand and manage emotions. You can think clearly and creatively, manage stress and challenges, communicate well with others and display trust, empathy and confidence.

You will be in a better position to handle situations, events and other people that in the past you’ve found difficult or stressful.

Emotional Intelligence will show you how to heighten your EQ and improve your personal and work life, including how to

•    be more assertive and confident
•    express how you feel, what you want and don’t want.
•    understand what others are feeling and forge stronger relationships
•    manage office politics and navigate the social complexities of the workplace
•    manage anxiety, anger and disappointment
•    deal with bullying
•    motivate and inspire others
















likely to be met and others have respect for you. By taking other people's feelings into consideration, you build trust, rapport and respect. And that's emotionally intelligent. When you are assertive, even if other people resent your determination and persistence, you are not put off. That doesn't mean that assertive people never behave in an aggressive or passive way. But an assertive person will take responsibility for choosing to behave or communicate in an aggressive or passive way. For

mean well, the other person may feel that, actually, you don't understand or that you're trying to move off the subject. Offer Alternatives When it's appropriate, say something positive. This is not to imply that things aren't that bad. The reason to include something positive is so that the other person has something positive to grasp. For example; “You've got another job interview coming up next week. Can I help you prepare for that?” State what, if anything, you can do to help, or ask “Is

intelligence, definition-->intelligence, definition intensity of emotions-->intensity of emotions Internet ‘trolls’-->Internet ‘trolls’ interviews-->interviews intuition-->intuition irritation-->irritation jealousy-->jealousy jewellery symbols for rational thought-->jewellery symbols for rational thought Jordan, Michael-->Jordan, Michael joy-->joy King, Martin Luther-->King, Martin Luther Kornfield, Jack-->Kornfield, Jack labelling benefits, emotions-->labelling benefits, emotions laughter

bad. Emotions can be seen as an organizing response, because they focus our thoughts and behaviour. Emotions such as fear, anger, sadness, guilt and regret narrow your perspective. You focus on what is wrong, deal with the immediate threat. When, for example, you are faced with an exam, you might feel anxious. But this anxiety can focus your thoughts and behaviour and make it more likely that you will revise. Of course, the anxiety might prompt you to avoid the exam. Your flight or fight

all English words have equivalents in all other languages and vice versa. In some cases, words do exist to describe those nameless emotions – they're just not English words. Which is a shame, because they often describe a feeling that is very familiar! Here's a selection of some of those words: Schadenfreude (German) The pleasure derived from someone else's pain. Gigil (Filipino) The urge to pinch or squeeze something that is unbearably cute. Litost (Czech) A state of torment created by the

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