Essentials of Management, 9th Edition
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Focus on the fundamental principles and practices of effective management most important for success in business today with DuBrin's comprehensive, yet concise, ESSENTIALS OF MANAGEMENT, 9E. This brief edition offers a solid introduction for new managers or an in-depth review of core concepts and the latest research and applications for working professionals. Concise, complete treatment translates the latest research, theories, and management experiences into actual practice while addressing emerging issues, such as sustainability and environmental concerns, management in difficult times, employee morale, diverse workforces, and teamwork. Ethics, personal productivity, the latest information technology, and decision making are also included. Compelling examples show how to apply principles in a wide variety of business settings, while new skill-building features and self-assessments help readers refine the managerial, interpersonal, and technical skills necessary for career success.
decision maker is of the outcome of a decision, the more calmly and confidently the person will make the decision. Degree of certainty is divided into three categories: certainty, risk, and uncertainty. A condition of certainty exists when the facts are well known and the outcome can be predicted accurately. A retail store manager might predict with certainty that more hours of operation will lead to more sales. A condition of risk exists when a decision must be made based on incomplete, but
techniques are used to encourage more flexible thinking, such as engaging in child play, squirting each other with water guns, and scavenger hunts. An extreme technique is to deprive participants of food and rest for 24 hours so their defenses are weakened, and they are then mentally equipped to “think differently.” Other creativity-training techniques are more cerebral, such as having participants solve puzzles and ask “what if” questions. Brainstorming The best-known method of improving
countries. Trade Agreements Among Countries Trade agreements are important for understanding international management because these agreements facilitate business in exporting, importing, and building goods in other countries. Also, the agreements have trigged considerable controversy often leading to anti–trade-agreement demonstrations. The North American Free Trade Agreement (NAFTA) NAFTA establishes liberal trading relationships among the United States, Canada, and Mexico. The pact also calls
self-service salvage yards. Pick-n-Pulls pride themselves on providing clean waiting rooms for wives and children who join dad on his parts search—nearly all customers are male. Traditional junk yards lack the computer power or organizational skill to track the vehicles. They frequently keep clunkers on the books—or on blocks—for months, waiting for a customer to monetize the asset. During that time, without a guaranteed buyer, the junk cars are essentially worthless. Schnitzer, by contrast,
desktop computers. Its direct-sales business model made the Round Rock, Texas, company a widely admired paragon of efficiency as it underpriced rivals such as H-P and Gateway, Inc. But in the past few years, buying behavior in the PC world has changed. Much of the growth has come from consumer demand rather than the business market on which Dell focused. What’s more, people looking for a new home computer are increasingly turning to laptops. There Dell is particularly weak (according to some