Outsource It!: A No-Holds-Barred Look at the Good, the Bad, and the Ugly of Offshoring Tech Projects
Format: PDF / Kindle (mobi) / ePub
If you need to expand your business but not your budget, if your group has an intense but short-term project, if you don't have the skill set to get a job done-it's time to think about outsourcing. Starting from the first step (should you outsource part of your tech work?) to the last (how can you protect your intellectual property?), you'll learn everything about setting up projects overseas.
Sending your prized assets halfway around the world-or halfway around the country-takes a lot of courage for technical leads accustomed to doing things themselves. This book is full of real-life examples that show you how outsourcing really works.
Learn how to choose your outsourcing destination by defining selection criteria tables and applying weights to them. You'll see how to pick the right vendor and understand why recommendations aren't the right way to do it. Then calculate the quality of the code your offshore developers turn in. You'll find out how to adjust your waterfall or agile project for an overseas team, and you'll see why outsourcing QA is not always the prudent approach. Your offshore team will never be as productive as your local team-you'll learn why that doesn't always matter. Finally, you'll discover how much money you'll spend to outsource and how much you can save-which is sometimes more than you'd think and less than you'd like.
Written by an expert who's seen it all, Outsource It! will help you avoid mistakes and give you the confidence and the skills to take your project wherever it needs to go.
benefits, but keep your eyes open, evaluate your options, and multibid your projects. The world of freelancing is dynamic, providers come and go, prices rise and fall, and trends change. 3.3 Out-Tasking and Crowd-Sourcing Even in very advanced high-tech companies, you can still find plenty of activities that require little skill and can be outsourced easily. And different tasks can suggest different outsourcing methods. Let’s start with standard “business activity” outsourcing, or
company I would build if I ever went solo. Technology-focused organizations have these traits: Value technical competence above all else and drive hard to maintain and enhance it Are typically formed by leaders with strong technology backgrounds and rely on technology to solve business issues Seek challenging projects where their innovative approaches to problem-solving can make a difference Select team members carefully and hire the cream of the crop to create an engaging and
and a verbal handshake on a conference call could be sufficient; in other cases, you will need more. Most outsourcing agreements are complex and multidimensional, and appropriate, legally vetted paperwork is mandatory. 9.5 Getting What You Need with Win-Win Negotiations Tips for Making Win-Win Negotiations Work As you resolve issues with your vendor, steer clear of zero-sum games or confrontational negotiations. That way no one wins. Win-win negotiations, however, leave everybody happy.
aggressive and underachieving targets will lead to failure. Understand business constraints—sometimes success in one area may damage another. For example, taking time to improve quality could wreck a schedule. A common challenge in defining SMART objectives is to make them measurable when you don’t have metrics or tracking tools. In many cases, the only solution is to get the tools before defining the objective. Using SMART objective templates (for example, a five-column
finding software aces is challenging in smaller cities and practically impossible in larger cities. Almost everyone who wants to work for an offshore organization is already working for one, often for several, as many talented engineers work several jobs. Moreover, Russia produces IT graduates at a fraction of the speed of countries such as China and India, and internal demand for IT employees is high. Thus, to a large degree, the Russian talent pool is exhausted. Cultural compatibility. My